Privacy Policy
1. Data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website.
Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy set out below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data on this website is processed by the website operator.
Their contact details can be found in the section “Note on the controller” in this privacy policy.
How do we collect your data?
Firstly, your data is collected when you provide it to us.
This may be, for example, data you enter in a contact form (name, email address and your message).
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the correction or deletion of this data.
If you have given your consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time with this or any other questions on the subject of data protection.
2. Hosting
External hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include in particular IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated when using the website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR).
If appropriate consent has been requested, processing takes place exclusively on the basis of Art. 6 (1) (a) GDPR and § 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Our hoster will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions with regard to this data.
The servers and data centres for web hosting are located in Germany.
The web hosting data is stored exclusively in highly secure, ISO 27001-certified or TÜV-certified data centres in Germany.
We use the following hoster:
Rainbow-Web.com
O'Leary 625 c/Gral. Diaz
Edificio Lider 1, Piso 5, Oficina 51
Asuncion – Paraguay
3. General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data from access by third parties is not possible.
Note on the controller
The controller responsible for data processing on this website is:
Elke Nissen-Otto and Andreas Otto
Knogstraße 26
90475 Nuremberg, Germany
Phone: +49 (0) 170 498 7238
Email:
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage period
Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies.
If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, if special categories of data pursuant to Art. 9 (1) GDPR are processed. If you have consented to the storage of cookies or to access to information on your end device (e.g. via device fingerprinting), data processing is additionally based on § 25 (1) TDDDG.
Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, we process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6 (1) (c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6 (1) (f) GDPR. The following paragraphs of this privacy policy provide information on the relevant legal bases in each individual case.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out before the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6 (1) (E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT ADVERTISING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done where technically feasible.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, where applicable, a right to correction or deletion of this data. You can contact us at any time with this or any other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
4. Data collection on this website
Enquiry by email or telephone
If you contact us by email, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Cookies and browser storage
This website uses a technically necessary session cookie of the Joomla website system.
This cookie serves the technical operation of the website and contains no tracking data. Consent is generally not required for a technically necessary cookie.
A convenience setting (e.g. the selected font size) may be stored locally in the browser; it has no personal reference.
Contact form
If you use our contact form, the data you enter will be processed to handle your enquiry.
To protect the form against spam, the ALTCHA service is used without integrating an external third-party provider.
Processing takes place on the basis of Art. 6 (1) (b) GDPR, insofar as your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures.
In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us pursuant to Art. 6 (1) (f) GDPR or – if consent has been obtained – on the basis of Art. 6 (1) (a) GDPR.
The data you submit in the contact form will remain with us until the purpose for data storage no longer applies, you ask us to delete it or you revoke your consent to storage, provided that no statutory retention obligations apply.
Google Maps
Google Maps, or a map service from Google, is embedded on this website.
The map is only loaded when you activate the relevant function. When the map is loaded, in particular your IP address and other technical data may be transmitted to Google and processed by Google.
Google Maps is embedded to provide you with a convenient display of our location and route planning.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When using Google services, personal data may be processed by other companies of the Google group and transferred to third countries. Google uses the applicable data protection safeguards for this purpose. Further information on data processing by Google can be found in Google’s privacy policy.
Payment processing via PayPal
If you select PayPal as the payment method for a direct booking, the personal data required for payment processing will be transmitted to PayPal. This may include in particular your name, email address, details of the booking and the payment amount, and any other data required for payment processing.
Processing takes place for the purpose of processing the payment you have chosen and to prevent misuse and fraud. The legal basis for the transmission and processing of the data required for payment processing is Art. 6 (1) (b) GDPR.
PayPal is, in principle, itself responsible for the processing of personal data by PayPal within the scope of its own services. PayPal’s privacy policy applies. Further information on the processing of personal data by PayPal can be found in PayPal’s privacy policy.
When using PayPal, personal data may be processed by companies of the PayPal group and transferred to countries outside the European Union or the European Economic Area. PayPal describes its relevant data protection mechanisms and international data transfers in its privacy information.
Created with the support of e-recht24.de